DVLA Pays Nearly £25,000 in Compensation for Processing Delays

Introduction

Delays in processing medical driving licence applications have important implications for Group 2 drivers, including HGV operators, who require timely certification to continue driving legally. Recent figures published in Parliament highlight ongoing challenges faced by the DVLA in managing these applications and the resulting compensation paid to affected drivers.

Compensation Paid for Processing Delays

Since January 2025, the DVLA has paid nearly £25,000 in compensation due to delays in processing medical driving licence applications. Transport Minister Simon Lightwood disclosed that from the start of 2026, £9,200 was paid to 36 claimants. The total compensation paid as of January 2025 amounts to £24,748. 50. These figures reflect the financial impact of administrative delays on drivers awaiting medical certification.

Processing Times for Group 2 Medical Applications

Group 2 drivers, including HGV operators, continue to experience lengthy waiting times for medical driving licence applications. In May 2026, the average processing time was 45. 1 working days. This represents a slight improvement from April’s average of 49 days but remains shorter than March’s peak of 56. 2 working days. These medical assessments are mandatory to confirm that drivers meet the required physical and mental health standards. They must be renewed every five years from age 45 and annually from age 65.

Fraud Investigation and Impact on Medical Certification

In April 2026, Andrew Eburne, director of Doctors on Wheels, was found guilty of fraud related to the signing of thousands of medical certificates for HGV drivers. The DVLA raised concerns about certificates being processed by unqualified individuals, prompting an investigation. Eburne is due to be sentenced later this month. This case underscores the importance of maintaining rigorous standards in medical certification to ensure driver fitness and road safety.

Mi Compliance Insight

Transport operators and drivers should be aware of potential delays in medical licence processing and plan accordingly to avoid disruptions. It is advisable to submit medical applications well in advance of expiry dates and to monitor processing times regularly. Ensuring that medical certificates are obtained from qualified professionals is essential to maintain compliance and avoid legal issues. For further guidance on managing medical licence requirements and compliance, contact mi Compliance.

Source: https://motortransport.co.uk/dvla-coughing-up-over-medical-driving-licence-delays/90614.article