1. Who We Are

This website is operated by Mi Compliance Ltd, a UK-based transport training and compliance consultancy.
Registered Office: Riverside House, 1-5 Como Street, Romford, Essex RM7 7DN
Company No.: 14651499
Contact Email: info@micompliance.co.uk
Website: https://micompliance.co.uk

2. What Personal Data We Collect and Why

We only collect personal data necessary to respond to enquiries or improve the website. This includes:

• Contact data: name, email address, phone number (when submitted via contact forms).
• Technical data: IP address, browser type, referring pages, cookies (used for analytics and functionality).

We collect data through:

• Contact forms
• Email links
• Cookies and third-party embeds (e.g. analytics or YouTube)

Legal Basis:

• Consent (e.g. when you submit a form or accept cookies)
• Legitimate interest (e.g. basic analytics to improve the site)

3. Comments

Comments are currently disabled on our website. If enabled in future, standard WordPress comment data (including IP address and browser user agent) will apply.

4. Media

Visitors cannot upload media files to our website. If we allow uploads in future, please note uploaded images may contain embedded location data (EXIF GPS).

5. Contact Forms

Information submitted via our forms is used solely to respond to your enquiry or provide information you have requested.
We retain submissions for up to 7 years for administrative and support purposes and do not use them for marketing unless explicitly opted in.

6. Cookies

We use cookies to:

• Remember preferences
• Enable Google Analytics
• Support embedded content (e.g. YouTube)

You can manage cookie settings through our cookie banner or your browser.
Some cookies are strictly necessary and cannot be disabled without impacting site functionality.

7. Analytics

We use Google Analytics to track anonymised visitor behaviour to improve site performance.
You can opt out at: tools.google.com/dlpage/gaoptout
Google’s privacy policy: https://policies.google.com/privacy

8. Who We Share Your Data With

We do not sell your data. We only share data with:

• Google (for site analytics)
• Our website hosting provider (for site operation)
• Form submission tools (if used)

All third-party tools are GDPR-compliant and use secure data handling.

9. How Long We Retain Your Data

We do not sell your data. We only share data with:

• Form submissions: Up to 7 years
• Analytics data: Up to 26 months (Google Analytics default)
• Cookies: Vary by type – session-based or up to 2 years

10. Your Rights

You have the right to:

• Request access to any personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent where given

11. Where Your Data Is Sent

Our website is hosted within the UK. Data may be processed by third parties (e.g. Google) outside the EU but only with appropriate safeguards such as Standard Contractual Clauses.

12. Contact Information

If you have any privacy-related concerns, contact:

Data Privacy Lead
Email: info@micompliance.co.uk
Post: Mi Compliance Ltd, Riverside House, 1-5 Como Street, Romford RM7 7DN

13. How We Protect Your Data

• SSL encryption
• Secure hosting
• Access controls
• Regular policy and software reviews

14. Changes to This Policy

We may update this policy. Changes will be posted here with a revised date. Continued use of the website means you accept the changes.